Update for the Suppliers list.
ORAS in Finland now direct you to Transvac Systems in the UK for any spares.
The current contact is Amy Bowyer, Bathroom Sales Manager
Probably the most common issue will be to cure the taps from leaking.
The Safira Classica taps require a set of new seals, part no. 158735.
Transvac hold no spares in the UK so they are sent direct from Finland. Unfortunately this involves a courier charge of about £20 with VAT. The set of seals are only about £5.50 so if one tap leaks its best to order sets for all your taps at the same time.